FAQ

Markdown

View as Markdown

1. General

What exactly is Rokettt?

Rokettt is a fully managed web service, backed by design and content writing experience that helps businesses launch a professional 5-page website, built with WordPress Blocks and powered by Premium Managed Hosting.

We don’t just give you tools — we design, build, set up, and manage your website so you can focus on running your business, not dealing with tech.


Who is Rokettt for?

Rokettt is built for:

  • Small to medium businesses

  • Solo founders and consultants

  • Startups that want a credible, professional website

  • Teams that want a reliable “set-it-and-forget-it” website setup

If you want a serious business website without the agency drama, Rokettt is for you.


What is fully managed website service?

It means we handle end-to-end your website creation, such as:

  • The communication strategy

  • Website structure

  • Design & layout

  • CMS configuration

  • SEO setup

  • Hosting, domain, and email

  • Performance & security basics

Editor access is available depending on your plan at the post-launch, but the main value is done-for-you execution, not DIY tooling.


Do I need technical knowledge?

Not at all.

You don’t need to know:

  • Coding

  • Hosting

  • Plugins

  • WordPress internals

We handle all technical setup. If you have editor access, you’ll only work with WordPress Block Editor, which is simple and future-proof.


Why should I use Rokettt instead of a freelancer or agency?

Rokettt is designed to be:

  • Faster than traditional agencies

  • More structured than freelancers

  • Easier to maintain than custom builds

You get clear scope, clear timeline, managed hosting, and long-term stability — without endless revisions or hidden costs.


2. Setup & Website Services

What kind of websites does Rokettt build?

Our core service is 5-page business websites, typically including:

  • Home

  • About

  • Services or Products

  • Contact (email-based)

  • One supporting page (FAQ, profile, or offer page)

If you prefer to start with a simpler option before committing to a full website, we also offer one-page websites or landing pages.


What technology do you use?

All Rokettt websites are built using:

  • WordPress

  • Block Editor (Gutenberg)

  • Advance web security and optimization

No heavy page builders.
No shortcodes.
No lock-in.

This ensures long-term performance, easier maintenance, and future compatibility.


Can I use my own domain?

Yes.

  • If you already have a domain, we’ll connect it for you.

  • If you don’t, we can help register one as part of our service plan.


Is hosting included?

Yes.

All Rokettt websites come with Premium Managed Hosting, which means:

  • Server setup handled by us

  • Performance optimization

  • Security baseline

  • Ongoing technical maintenance

You don’t need to deal with hosting providers or server dashboards.


What about email?

Business email is included based on your selected plan.

We provide email accounts linked to your domain, each with 10GB of storage, and take care of the full setup to make sure everything runs smoothly.


What do you need from me to get started?

Just the essentials:

  • What your business does

  • What services or products you offer

  • Any existing branding or references (optional)

We’ll guide you through the rest via onboarding form.


Can I edit the website after launch?

Yes, you're going to get Editor access to update:

  • Text

  • Images

  • Basic content

For anything beyond that, you can request updates through our Care Plans.


3. Support & Maintenance

What happens after the website goes live?

Your website stays:

  • Hosted

  • Maintained

  • Secured

We continue managing the technical side so your site remains stable and usable.


Do I need to update WordPress or plugins myself?

No.

All technical maintenance is handled by Rokettt:

  • Core updates

  • Theme updates

  • Plugin updates

  • Website database and file backups

  • Security monitoring and configuration

No maintenance headaches.


Are there any hidden costs?

No.

All pricing and inclusions are explained clearly on the Pricing page.


Renewal costs are lower than the initial setup, covering hosting, domain, and ongoing maintenance.

Let us know if you still have questions about pricing, etc.


What if I don’t renew?

If you choose not to renew:

  • Your data will be retained temporarily (up to 14 days)

  • You can return and continue if you change your mind


4. Creators & Agencies

Do you offer landing pages, forms, and lead management tools?

Yes, but only for Creators and Agencies.


It offers unlimited landing pages, unlimited online forms, unlimited leads, unlimited visitors, and other massive features.

These features are intended for:

  • Freelancers

  • Designers

  • Developers

  • Agencies

  • Creators reselling services to their own clients

Although the tool is user-friendly, it is not positioned for general business users as it could be overkill for a basic site.


Can I resell Rokettt services to my clients?

Yes.

We’re open to:

  • White-label collaboration

  • Design & development execution for your clients

  • Workshop and seminar facilitator supports

Reach out via email to discuss partnership options.


5. Care Plans & Studio Services

What are Care Plans?

Care Plans are optional services for content updates after website published.

There are 2 available options:

  • Quick Edit, a single update request

  • Content Flow, an SEO article writing service

Perfect if you want changes or raise visibility in search engine without touching the editor.


Do you handle larger or custom projects?

Yes.

Through Rokettt Studio, we provide:

  • Custom website development

  • SEO advanced content strategy & writing

  • Email campaigns

  • CRM development

  • Workshops & training (Indonesia only)

These are scoped separately from standard website plans.


What is Premium Managed Hosting?

Premium Managed Hosting means:

  • WordPress hosted on enterprise-grade servers

  • Setup, security, and updates handled by experts

  • No cPanel, no shared hosting confusion

It’s designed for businesses that want stability, performance, and peace of mind — not DIY server management.


6. Others

How do I contact Rokettt?

All communication is handled via email to keep things clear, documented, and efficient.


What are your working hours?

Monday to Friday
10:00 – 18:00 (GMT+7)

However, you can email us anytime, and we’ll respond during business hours.


What payment methods do you accept?

  • VISA & MasterCard

  • PayPal (global users)

  • QRIS & Virtual Accounts (Indonesia)


Where is Rokettt based?

Rokettt operates from Jakarta, Indonesia, serving both local and international clients.


Was this article helpful ?